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Train the Trainer
Understanding & Facilitating
Effective Groups
Keep your group functioning smoothly and efficiently. If you have the
responsibility of leading groups as a formal leader or process
consultant, this workshop was designed with you in mind. Learn to
recognize the phases of group development, select appropriate models
for observing group dynamics, and practice proven facilitation skills.
Participants will learn:
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What to look for in groups: distinction between content (the task the
group is working on) and process (how the group works on that task)
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Facilitation Models
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Group-member roles. Explore roles related both to task and group
maintenance. Are the roles helpful or are they hindering group work?
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Intervention Theory
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Developmental stages of groups: understand the phases that groups go
through as they move from start-up to maturity
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Group member style: how personal orientations affect the over-all
personality of the group
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Traps and pitfalls
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Facilitator "friends"
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Management of meetings
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Problem-solving in groups
Length: 3 Days Public
Workshop Price: $999.00 (Also Available On-Site)

Advanced Facilitation Skills
Master the art of facilitation. This course is structured to provide
maximum practice, group interaction, feedback and personal coaching.
Basic facilitations skills are recommended before taking this course.
Participants will learn about:
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Competency assessment via self-assessment, and leader and group
feedback
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The facilitator as coach: Coaching for performance with leaders and
individuals
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Entry and contracting revisited
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Facilitating politics and stakeholder issues
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Using process tools for measuring, monitoring, and evaluating task
and relationship progress
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Facilitating conflicts and difficult situations (helping group/team
members get to win-win outcomes)
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Thinking, designing and facilitating on one's feet
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Bringing fun and play into work in order to capture the creativity
of group members
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Preparing for the changing role of facilitator as the group or team
takes on it own authority and accountability.
Length: 2 Days Public
Workshop Price: $999.00 (Also Available On-Site)

Designing Experiential Learning Modules
One of the largest hurdles in training is to help participants develop
new perspectives and insights to apply in their own work settings.
Experiential learning engages the learner in an activity, facilitates
reflection, and structures activities to apply the learnings. This
workshop presents the Experiential Learning Cycle as a basis for
designing and delivering experiential training modules. When this
approach to helping "learners learn" is applied throughout the
organization, a strategic competitive advantage is gained.
The workshop will provide participants with an opportunity to:
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Examine the role of organizational and participant learning
objectives in guiding designs
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Identify and practice methods of integrating training goals with the
learning needs of the participants
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Implement design consideration such as timing, sequencing,
involvement and pacing
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Examine the roles and responsibilities of the trainer (expert,
facilitator, manager, etc.)
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Practice designing and delivering a training module
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Give and receive feedback on designs
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Examine design features for large scale learning events
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Practice "macro" design skills using "back home" designs
Length: 3 Days Public
Workshop Price: $999.00 (Also Available On-Site)

Extended DISC Certification
Learn and be certified to use the powerful new tool known as Extended
DISC®. This tool is designed to provide users with practical action
plans in order to enhance performance by providing customized and
powerful reports on individuals, teams and organizations. Tuition
includes $1250.00 worth of reporting points!
The Extended DISC Personal Analysis is a self-assessment tool for
measuring a person's natural behavioral style. It produces the
following information:
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Attributes describing the person
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Communication Style
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Ideal Supervisor
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Decision Making Style
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Specific Motivators and Fears
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Strengths and Weaknesses
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Sales Style
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Management and Supervisory Style
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Customer Service Style
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Administrative Style
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Entrepreneurial Style
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Team Style

Enhancing Presentation Skills
This workshop is designed for those individuals wanting to enhance
their personal presentation skills, training skills, and ability to
work with groups to improve overall "on-the-job" performance.
Participants in this workshop will conduct in depth interviews and
critiques for each presentation performance to help that individual
identify preferred presentation methods and build on strengths.
Presentation skills such as: timing; sequencing; involvement; and
pacing will be evaluated by the trainer and peer group.
Learning objectives for this course include:
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Discovery of preferred presentation styles, and maximizing those
qualities
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Exploration of new presentation styles, particularly as they relate
to differing learner styles
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Testing a variety of presentation methods
Length: 2 Days On-Site
Offering (Contact UA for Pricing Information)

Helping Individuals Through
Organizational Change
This workshop is designed for individuals who are being affected by
change within their organizations yet may have had little influence in
the change initiative. It is structured to help those individuals deal
with the organizational change in a more positive way and decrease the
accompanying distress and disruption in their lives. This program is
also ideally suited for internal and external trainers that need the
necessary skills and tools to conduct this workshop. Complete Leader's
Guides, Participant Workbooks and Video are available for purchase.
Call for details.
Participants will learn about:
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Information Concerns - needing more information about the change
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Personal Concerns - perceiving the change as a personal threat
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Operational Concerns - coordination, logistics, and time for
implementing and supporting the change
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Impact Concerns - affect of change on the organization as a whole
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Collaboration Concerns - sharing with others how to implement the
change
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Transforming Concerns - thinking about making major adjustments to the
change or trying something totally different.
Length: 2 Days Public
Workshop Price: $799.00 (Also Available On-Site)

Facilitating Innovation
Learn and practice, using real issues, how to facilitate any team and
significantly improve its innovative and creative capabilities.
Innovation is a key competency in the knowledge economy. Now you can
acquire a unique skill to stimulate and implement innovation in your
organization.
The innovation facilitator program enables participants to become
"innovation consultants", capable of addressing an issue (whether they
"own" it or not), developing an action plan to resolve it innovatively
and implementing the plan (including the facilitation of any meeting
as required).
Participants will:
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Understand how innovation happens in teams and what prevents it
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Understand how individuals and Teams think and what different
thinking models they can use in different situations
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Understand which innovative thinking tool works best in various
situations.
Length: 3 Days On-Site
Offering (Contact UA for Pricing Information)

FIRO™ Element B™ - Certification
This two-day certification workshop qualifies you to administer and
interpret the FIRO™ Element B™ instrument. FIRO™Element B™is an
assessment tool that is based on the FIRO™theory of interpersonal
behavior. This tool is one of the most powerful and widely used
psychometric instruments in the world today. FIRO™Element B™has
applications for understanding behavior in personal and work
relationships, for enhancing self-awareness in leadership and
management development, and in analyzing and improving team
performance.
Applications:
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Analyzing and Improving Team Performance
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Understanding Behavior in Personal & Work Relationships
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Enhancing Self-Awareness in Leadership & Management Development
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Coaching and Mentoring
Length: 2 Days Public
Workshop Price: $999.00 (Also Available On-Site)

Online Information Request Form
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