Leadership & Management Development
Applied Strategic and Operational
Planning
Learn a proven process by which the guiding members of an organization
envision its future, and develop the necessary procedures and
operations to achieve that future. Work through each step of this
comprehensive planning process - from values and vision to
implementation. This workshop demonstrates the practical, real-world
application of three proven models: The Applied Strategic Planning
Model, The UA Operational Planning Model, and the unifying
UA Strategic Ladder Model.
Participants will learn:
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To use a strategic and operational planning process that is
concerned with application and implementation.
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The various roles you can perform in the design and facilitation of
your organization's strategic plan and operational plans.
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How a successful planning team focuses on establishing priorities
and confronts difficult, strategic choices.
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How values, vision, mission, and strategic goals drive the
development of operational objectives to fulfill your plans.
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How to use the four-phase Operational Planning process to begin
building an operational plan customized to the unique needs of your
organization.
Length: 3 Days Public
Workshop Price: $999.00 (Also Available On-Site)
The Alpha Process: Leadership
Development for Managers
Training alone seldom brings lasting change. That's why The Alpha
Process is designed as a combination of leadership training and
follow-through activities. This program provides managers with the
skills necessary to transform work processes.
Workshop participants receive a practical understanding of the key
leadership skills proven to be successful and will receive personal
feedback from co-workers on leadership strengths and weaknesses.
Managers will learn action plans and tools to improve leadership and
learn to gauge progress with benchmarks and checkpoints.
Studies have concluded that there are six proven leadership factors
that make a difference. These skills are:
The Alpha Process shows each manager how to apply these skills and
practices to a team.
Length: 2-3 Days On-Site
Offering (Contact UA for Pricing Information)
Extended DISC Certification
Learn and be certified to use the powerful new tool known as Extended
DISC®. This tool is designed to provide users with practical action
plans in order to enhance performance by providing customized and
powerful reports on individuals, teams and organizations. Tuition
includes $1250.00 worth of reporting points!
The Extended DISC Personal Analysis is a self-assessment tool for
measuring a person's natural behavioral style. It produces the
following information:
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Attributes describing the person
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Communication Style
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Ideal Supervisor
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Decision Making Style
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Specific Motivators and Fears
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Strengths and Weaknesses
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Sales Style
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Management and Supervisory Style
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Customer Service Style
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Administrative Style
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Entrepreneurial Style
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Team Style
The Human Element®
Explore ways to improve team relations, productivity, profitability,
and leadership. Utilize brief lectures, experiential training
activities, scientifically valid self-assessment questionnaires, and
extensive group activities to analyze human behavior.
Participants will:
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Learn how to move from a victim of circumstance to victor over
adversity
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Practice techniques to increase self-determination to achieve your
goals
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Learn the secrets of creating open and trusting work environments
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Experience how open communications can build trust and improve work
relations and job efficiency
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Understand how behavior, feelings, and self-concept affect
performance
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Practice giving and receiving clear, concise personal and team
feedback in a non-threatening and productive way
Length: 3 Days Public
Workshop Price: $1099.00 (Also Available On-Site)
FIRO™ Element B™ - Certification
This two-day certification workshop qualifies you to administer and
interpret the FIRO™ Element B™ instrument. FIRO™Element B™is an
assessment tool that is based on the FIRO™theory of interpersonal
behavior. This tool is one of the most powerful and widely used
psychometric instruments in the world today. FIRO™Element B™has
applications for understanding behavior in personal and work
relationships, for enhancing self-awareness in leadership and
management development, and in analyzing and improving team
performance.
Applications:
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Analyzing and Improving Team Performance
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Understanding Behavior in Personal & Work Relationships
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Enhancing Self-Awareness in Leadership & Management Development
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Coaching and Mentoring
Length: 2 Days Public
Workshop Price: $999.00 (Also Available On-Site)
Coaching for Commitment
This workshop defines the coaching process, presents a concept model,
and demonstrates the skills that support the process. The flow of the
workshop is designed so that participants assess their initial level
of competence in using information-developing skills, then moves
through the learning sequence, and concludes with practice sessions of
the learned skills.
The focus of the Coaching for Commitment program is skills training to
improve the manager and employee conversations called "coaching." The
flow of the program moves from building concepts to practicing skills.
This workshop:
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Helps managers to understand the practical value of coaching as a
major performance-enhancement strategy
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Ensures that managers understand the basic process of coaching
rather than try to master an endless series of techniques for an
unlimited set of conditions
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Provides managers with a real-world model of coaching and coaching
skills which they can use to evaluate their performance
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Provides managers with specific feedback on their coaching
performance
Length: 2 Days On-Site
Offering (Contact UA for Pricing Information)
Essentials of Organizational
Development
Many trainers and facilitators are increasingly becoming involved in
more than delivering training events. More and more they are being
asked to work with leaders and managers to help them intervene in the
functioning of a group or organization to improve its performance.
This workshop's purpose, designed with trainers and facilitators in
mind, is to establish a foundational understanding of the methods for
successful organizational development interventions.
Subjects Covered Include:
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Understanding what Organizational Development Is
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Values-what they are, their importance in OD, and assessing your own
professional values and their implications
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Roles of the OD consultant
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An understanding of the fundamental methods of OD
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Organizations as "Systems"
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Working with OD Models
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OD Interventions: The cornerstones and factors of successful
interventions
Length: 3 Days Public
Workshop Price: $999.00 (Also Available On-Site)
Advanced Organizational
Development
Advanced Organizational Development builds on the Essentials of
Organizational Development workshop to get to the "nitty-gritty" of
designing organizational development interventions. This two-day
workshop is designed primarily for trainers and facilitators to
further strengthen an understanding of successful organization
development interventions and to provide an actual opportunity to
learn how to design such interventions.
Participants will learn:
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How to select OD interventions that create "win/win" situations for
consultant & client
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How to identify the key elements of Successful Contracting as part of
the design
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How to identify what type of Needs Assessment is best and how to
design, structure, and conduct it
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How to create an Intervention Strategy that will enable you and the
client to succeed
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What intervention infrastructure is appropriate given the project's
scope and breadth?
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What are the elements for successful OD design?
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How to weave those design elements into an ongoing successful
intervention
Length: 2 Days Public
Workshop Price: $999.00 (Also Available On-Site)
Helping Individuals Through
Organizational Change
This workshop is designed for individuals who are being affected by
change within their organizations yet may have had little influence in
the change initiative. It is structured to help those individuals deal
with the organizational change in a more positive way and decrease the
accompanying distress and disruption in their lives. This program is
also ideally suited for internal and external trainers that need the
necessary skills and tools to conduct this workshop. Complete Leader's
Guides, Participant Workbooks and Video are available for purchase.
Call for details.
Participants will learn about:
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Information Concerns - needing more information about the change
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Personal Concerns - perceiving the change as a personal threat
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Operational Concerns - coordination, logistics, and time for
implementing and supporting the change
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Impact Concerns - affect of change on the organization as a whole
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Collaboration Concerns - sharing with others how to implement the
change
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Transforming Concerns - thinking about making major adjustments to the
change or trying something totally different.
Length: 2 Days Public
Workshop Price: $799.00 (Also Available On-Site)
Creating and Managing the Innovative
Organization - The Innovation Plan
"What gets planned gets done". If your mandate includes building and
managing a more innovative organization, this program will give you
the knowledge and the tools to plan and implement innovation in your
own organization. In addition, you will come out of the session with a
practical plan, customized for your own situation.
Key Benefits for Managers:
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Gives managers an action plan to improve innovation in their teams
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Gives them a thorough understanding of what enables and what
prevents innovation in organizations
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Enables them to take ownership and coach innovative behavior in
others
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Gives them practical tools for improving their own management styles
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Allows them to start modeling new innovative behaviors in their area
of responsibility
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Makes change more "friendly"
Length: 2 Days On-Site
Offering (Contact UA for Pricing Information)
Advanced Innovative Thinking Skills
During this two-day program, your team will apply a proven process to
innovatively solve real issues facing your organization. This program
is particularly effective for existing teams facing major change.
Participant benefits include:
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Practical skills and behaviors to use over and over again
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Understanding of how innovative thinking skills can change their
organization, how innovation happens and what prevents it
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Understanding of different thinking models that can be used in
different situations
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Actual generation of innovative solutions on key issues for
participant organizations
Length: 2 Days On-Site
Offering (Contact UA for Pricing Information)
Diversity: Getting to the Heart
of the Matter
How can you bridge the distance and doubt in your work relationships
to achieve the results you want in your organization and in the world?
How can you build trust, respect and understanding?
This seminar is based on the understanding that language generates
reality. Every time we say something, we are creating our experience.
What we speak about exists for us. What we think about and say about
others is the filter for our experience of them. Furthermore, how we
feel affects everything we say and do.
No matter what language you speak, what culture you come from, these
principles will help you and your diverse team or organization!
This workshop provides participants with an opportunity to:
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Create a climate for coordinating effective action and commitment to
agreed upon results
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Generate skills to handle recurrent cultural collisions
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Recognize and draw upon the talents, special interests and background
of each member of the diverse team
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Align with the heart of the organization - its mission, vision, and
purpose.
Length: 2 Days On-Site
Offering (Contact UA for Pricing Information)
How to Handle Cultural Collisions in
the Workplace
What are cultural collisions and why do they occur? No matter the
degree of intensity, collisions occur because of our assumptions about
differences based on language, culture or physical appearance.
Especially in climates of tension and mistrust, cultural collisions
upset performance productivity, and in turn, reduce bottom-line
profit. Thus, how to handle cultural collisions is a basic competency
for managing diversity in an increasingly multicultural environment.
This workshop offers participants an opportunity to clarify and
simplify complicated cultural interactions that occur in the
workplace. Our approach is based on the claim that language doesn't
just describe reality, language generates our reality.
This workshop provides participants with an opportunity to:
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Learn new linguistic
distinctions for understanding cultural collision
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Observe how decisions,
choices and actions are interpreted by those you impact and influence
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Recognize moods that
predispose the occurrence of cultural collisions
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Practice designing
conversations to handle cultural collisions.
Length: 3 Days On-Site
Offering (Contact UA for Pricing Information)
Conducting Effective Meetings
Avoid the "standard" exasperating meeting where nothing gets done and
everyone leaves frustrated. Learn methods for conducting meetings that
end with objectives being accomplished. Examples and case studies are
used in this workshop to illustrate what should and should not be done
in order to make the most of your meetings.
Participants will:
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Enhance their ability to create and clearly articulate the purpose
of the meeting
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Become familiar with resources and methods for building stronger
working relationships among meeting participants
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Broaden their perspective on the purposes of meetings to include
clarity of mission and vision, impact of corporate culture and
day-to-day efforts and creative problem solving
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Practice leading a meeting segment and receive feedback on their
efforts
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Explore ways to use time in between meetings to lay groundwork for
effective meeting time
Length:
2 Days On-Site Offering (Contact UA for Pricing Information)
Enhancing Presentation Skills
This workshop is designed for those individuals wanting to enhance
their personal presentation skills, training skills, and ability to
work with groups to improve overall "on-the-job" performance.
Participants in this workshop will conduct in depth interviews and
critiques for each presentation performance to help that individual
identify preferred presentation methods and build on strengths.
Presentation skills such as: timing; sequencing; involvement; and
pacing will be evaluated by the trainer and peer group.
Learning objectives for this course include:
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Discovery of preferred presentation styles, and maximizing those
qualities
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Exploration of new presentation styles, particularly as they relate
to differing learner styles
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Testing a variety of presentation methods
Length: 2 Days On-Site
Offering (Contact UA for Pricing Information)
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