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Facilitation
Understanding & Facilitating Effective
Groups
Keep your group functioning smoothly and efficiently. If you have the
responsibility of leading groups as a formal leader or process
consultant, this workshop was designed with you in mind. Learn to
recognize the phases of group development, select appropriate models
for observing group dynamics, and practice proven facilitation skills.
Participants will learn:
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What to look for in groups: distinction between content (the task the
group is working on) and process (how the group works on that task)
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Facilitation Models
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Group-member roles. Explore roles related both to task and group
maintenance. Are the roles helpful or are they hindering group work?
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Intervention Theory
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Developmental stages of groups: understand the phases that groups go
through as they move from start-up to maturity
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Group member style: how personal orientations affect the over-all
personality of the group
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Traps and pitfalls
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Facilitator "friends"
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Management of meetings
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Problem-solving in groups
Length: 3 Days Public
Workshop Price: $999.00 (Also Available On-Site)

Advanced Facilitation Skills
Master the art of facilitation. This course is structured to provide
maximum practice, group interaction, feedback and personal coaching.
Basic facilitations skills are recommended before taking this course.
Participants will learn about:
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Competency assessment via self-assessment, and leader and group
feedback
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The facilitator as coach: Coaching for performance with leaders and
individuals
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Entry and contracting revisited
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Facilitating politics and stakeholder issues
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Using process tools for measuring, monitoring, and evaluating task
and relationship progress
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Facilitating conflicts and difficult situations (helping group/team
members get to win-win outcomes)
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Thinking, designing and facilitating on one's feet
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Bringing fun and play into work in order to capture the creativity
of group members
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Preparing for the changing role of facilitator as the group or team
takes on it own authority and accountability.
Length: 2 Days Public
Workshop Price: $999.00 (Also Available On-Site)

Facilitating Organizational Change
This two-day workshop is designed to provide consultants and trainers
the principles and techniques that will enhance their ability to
facilitate organizational change efforts. The reasons most change
efforts fail are identified and discussed in the training program.
Participants will learn to develop strategies to better ensure the
success of the change effort.
Participants will learn to:
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Examine how their own attitude toward change can impact their
ability to implement change efforts
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Understand the roles of a facilitator of change
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Review models of change that will enhance an understanding of and
ability to guide a change effort
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Work through a change process model as a basis for successfully
managing a change project
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Anticipate, reduce, and manage resistance to change efforts by
individuals and teams within organizations
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Examine change strategies to ensure better success of the change
effort
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Discuss and understand techniques to manage the organization during
intermediate stages of the change implementation
Length: 2 Days Public
Workshop Price: $799.00 (Also Available On-Site)

Facilitating Innovation
Learn and practice, using real issues, how to facilitate any team and
significantly improve its innovative and creative capabilities.
Innovation is a key competency in the knowledge economy. Now you can
acquire a unique skill to stimulate and implement innovation in your
organization.
The innovation facilitator program enables participants to become
"innovation consultants", capable of addressing an issue (whether they
"own" it or not), developing an action plan to resolve it innovatively
and implementing the plan (including the facilitation of any meeting
as required).
Participants will:
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Understand how innovation happens in teams and what prevents it
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Understand how individuals and Teams think and what different
thinking models they can use in different situations
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Understand which innovative thinking tool works best in various
situations.
Length: 3 Days On-Site
Offering (Contact UA for Pricing Information)

Conducting Effective Meetings
Avoid the "standard" exasperating meeting where nothing gets done and
everyone leaves frustrated. Learn methods for conducting meetings that
end with objectives being accomplished. Examples and case studies are
used in this workshop to illustrate what should and should not be done
in order to make the most of your meetings.
Participants will:
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Enhance their ability to create and clearly articulate the purpose
of the meeting
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Become familiar with resources and methods for building stronger
working relationships among meeting participants
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Broaden their perspective on the purposes of meetings to include
clarity of mission and vision, impact of corporate culture and
day-to-day efforts and creative problem solving
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Practice leading a meeting segment and receive feedback on their
efforts
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Explore ways to use time in between meetings to lay groundwork for
effective meeting time
Length:
2 Days On-Site Offering (Contact UA for Pricing Information)

Enhancing Presentation Skills
This workshop is designed for those individuals wanting to enhance
their personal presentation skills, training skills, and ability to
work with groups to improve overall "on-the-job" performance.
Participants in this workshop will conduct in depth interviews and
critiques for each presentation performance to help that individual
identify preferred presentation methods and build on strengths.
Presentation skills such as: timing; sequencing; involvement; and
pacing will be evaluated by the trainer and peer group.
Learning objectives for this course include:
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Discovery of preferred presentation styles, and maximizing those
qualities
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Exploration of new presentation styles, particularly as they relate
to differing learner styles
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Testing a variety of presentation methods
Length: 2 Days On-Site
Offering (Contact UA for Pricing Information)

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