Consulting

Successful Consulting Skills
This seminar is based on the steps of Flawless Consulting, a book authored by Peter Block. Participants will engage in a consulting simulation, as both the consultant and the client, which will enable them to learn and practice a consulting sequence and experientially increase consultative knowledge and skills.

This workshop focuses initially on various theories of what a consultant is and what a consultant does. A review of more than eight recognizable roles that a consultant can take is also included early in the workshop. Seminar discussion is then devoted to identifying each of the twelve (12) Consulting Steps, demonstrating critical steps, and providing an opportunity to practice.

Learning objectives:

• Understand and apply specific steps of the Consulting Sequence

• Clarify and confirm expectations of both the client and the consultant

• Direct the process of needs assessment

• Practice for enhancement, the skills of contracting, interviewing, listening, idea recording and feedback, and guiding the process of action planning

Length: 3 Days Public Workshop Price: $999.00 (Also Available On-Site)
 

Advanced Consulting Skills
Everyone who is responsible in some way for providing consultation services to an internal or external client and has taken a basic Consulting Skills training course in the past four years will want to take advantage of the learning and practice opportunities offered in this course.

The primary focus to the Advanced Consulting Skills course is to refocus attention on those most significant steps of the consulting sequence. Specific time and attention are devoted to "in depth" polishing of contracting, presentation, problem solving, and implementation skills.

Content area covered includes:

• Determining client readiness

• Building and Maintaining client relationships

• Problem or Opportunity clarification

• Program design, development, implementation, management and evaluation

• Selling your recommendations

• Promoting the use of your services
   

Length: 2 Days Public Workshop Price: $999.00 (Also Available On-Site)

Applied Strategic and Operational Planning
Learn a proven process by which the guiding members of an organization envision its future, and develop the necessary procedures and operations to achieve that future. Work through each step of this comprehensive planning process - from values and vision to implementation. This workshop demonstrates the practical, real-world application of three proven models: The Applied Strategic Planning Model, The UA Operational Planning Model, and the unifying UA Strategic Ladder Model.

Participants will learn:

• To use a strategic and operational planning process that is concerned with application and implementation.

• The various roles you can perform in the design and facilitation of your organization's strategic plan and operational plans.

• How a successful planning team focuses on establishing priorities and confronts difficult, strategic choices.

• How values, vision, mission, and strategic goals drive the development of operational objectives to fulfill your plans.

• How to use the four-phase Operational Planning process to begin building an operational plan customized to the unique needs of your organization.
   

Length: 3 Days Public Workshop Price: $999.00 (Also Available On-Site)

Extended DISC Certification
Learn and be certified to use the powerful new tool known as Extended DISC®. This tool is designed to provide users with practical action plans in order to enhance performance by providing customized and powerful reports on individuals, teams and organizations. Tuition includes $1250.00 worth of reporting points!

The Extended DISC Personal Analysis is a self-assessment tool for measuring a person's natural behavioral style. It produces the following information:

• Attributes describing the person

• Communication Style

• Ideal Supervisor

• Decision Making Style

• Specific Motivators and Fears

• Strengths and Weaknesses

• Sales Style

• Management and Supervisory Style

• Customer Service Style

• Administrative Style

• Entrepreneurial Style

• Team Style

Essentials of Organizational Development
Many trainers and facilitators are increasingly becoming involved in more than delivering training events. More and more they are being asked to work with leaders and managers to help them intervene in the functioning of a group or organization to improve its performance. This workshop's purpose, designed with trainers and facilitators in mind, is to establish a foundational understanding of the methods for successful organizational development interventions.

Subjects Covered Include:

• Understanding what Organizational Development Is

• Values-what they are, their importance in OD, and assessing your own professional values and their implications

• Roles of the OD consultant

• An understanding of the fundamental methods of OD

• Organizations as "Systems"

• Working with OD Models

• OD Interventions: The cornerstones and factors of successful interventions

Length: 3 Days Public Workshop Price: $999.00 (Also Available On-Site)

Advanced Organizational Development
Advanced Organizational Development builds on the Essentials of Organizational Development workshop to get to the "nitty-gritty" of designing organizational development interventions. This two-day workshop is designed primarily for trainers and facilitators to further strengthen an understanding of successful organization development interventions and to provide an actual opportunity to learn how to design such interventions.

Participants will learn:

• How to select OD interventions that create "win/win" situations for consultant & client

• How to identify the key elements of Successful Contracting as part of the design

• How to identify what type of Needs Assessment is best and how to design, structure, and conduct it

• How to create an Intervention Strategy that will enable you and the client to succeed

• What intervention infrastructure is appropriate given the project's scope and breadth?

• What are the elements for successful OD design?

• How to weave those design elements into an ongoing successful intervention

Length: 2 Days Public Workshop Price: $999.00 (Also Available On-Site)

Facilitating Organizational Change
This two-day workshop is designed to provide consultants and trainers the principles and techniques that will enhance their ability to facilitate organizational change efforts. The reasons most change efforts fail are identified and discussed in the training program. Participants will learn to develop strategies to better ensure the success of the change effort.

Participants will learn to:

• Examine how their own attitude toward change can impact their ability to implement change efforts

• Understand the roles of a facilitator of change

• Review models of change that will enhance an understanding of and ability to guide a change effort

• Work through a change process model as a basis for successfully managing a change project

• Anticipate, reduce, and manage resistance to change efforts by individuals and teams within organizations

• Examine change strategies to ensure better success of the change effort

• Discuss and understand techniques to manage the organization during intermediate stages of the change implementation
   

Length: 2 Days Public Workshop Price: $799.00 (Also Available On-Site)

Effective Team Building
This three-day workshop is designed to help Organization and/or Human Resource Development Consultants increase or develop their knowledge of the concepts underlying team building. The workshop is designed for those individuals who are not members of the team with which they are trying to do the team building.

Participants will focus on the skills necessary to help a team develop clarity about how well it is functioning and what it needs to increase its effectiveness. They will learn key concepts and models relating to team building as a consultative process.

Among the topics covered in this workshop:

• Identifying a model for team building

• Overview of the 12 Consulting Steps

• Consultative team building vs. team building as a training intervention

• Contracting for a team building consultation

• Orienting the team for team building

• Assessing the team's diagnostic tools

• Presenting data to "Client"

Length: 3 Days On-Site Offering (Contact UA for Pricing Information)
 

Helping Individuals Through Organizational Change
This workshop is designed for individuals who are being affected by change within their organizations yet may have had little influence in the change initiative. It is structured to help those individuals deal with the organizational change in a more positive way and decrease the accompanying distress and disruption in their lives. This program is also ideally suited for internal and external trainers that need the necessary skills and tools to conduct this workshop. Complete Leader's Guides, Participant Workbooks and Video are available for purchase. Call for details.

Participants will learn about:

• Information Concerns - needing more information about the change

• Personal Concerns - perceiving the change as a personal threat

• Operational Concerns - coordination, logistics, and time for implementing and supporting the change

• Impact Concerns - affect of change on the organization as a whole

• Collaboration Concerns - sharing with others how to implement the change

• Transforming Concerns - thinking about making major adjustments to the change or trying something totally different.

Length: 2 Days Public Workshop Price: $799.00 (Also Available On-Site)

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