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University Associates' Consulting Services 


University Associates offers a range of consulting services specializing in strategic and operational planning, board governance and strategic board management, innovation, leadership development, organizational development and change initiatives, and training design.

UA's long held values involve providing quality service, working collaboratively with our clients, fostering the development of internal capabilities and earning long-term productive relationships with clients.

  • Our consultants bring years of experience, perspectives and expertise to their consulting work, providing services and solutions that are flexible, practical and innovative - enhancing organizational performance and business results.

  • Our consulting approach encourages client empowerment - not a need for dependency. UA helps to uncover competencies of individuals, teams and the organization to foster internal development to transform companies.

Examples of Planning & Organizational Development Consulting Experience
 

City of Tallahassee Utilities

Integration and collaborative planning of all city utilities including: electric, gas, water, sewer, storm water, and solid waste.

Johnson & Johnson - Merging of McNeil Labs and Ortho Labs

UA's role was to help the leadership of the Robert Wood Johnson Pharmaceutical Research Institute (which cut across both McNeil and Ortho) deal with organizational climate issues and to provide facilitation in a strategic planning process. Prior to working with UA, Johnson & Johnson did not choose to focus much attention in aligning two vastly different cultures and, as a result, had long-term difficulties in this area.

Abbott Laboratories - Santa Clara

(Involving approximately 1,000 employees)
Abbott - Santa Clara is a hematology instrument and re-agent plant that was acquired by Abbott approximately 6 years ago. The senior management team is now comprised of both long-term Abbott employees as well as employees that remained after the acquisition. The current site manager assumed his role in the past year. He is the first career Abbott site manager at this location. Prior to beginning his new role, he was on the senior management team at another Abbott site in Dallas that UA assisted with strategic planning efforts in 1995-1996. UA was brought into the Santa Clara site to help develop a strategic focus and strategic alignment. This effort is moving in a positive direction.

Abbott Laboratories - Puerto Rico Operations

(Involving approximately 4,800 employees)
Abbott - Puerto Rico's complex includes two chemical plants of approximately 600 and 1,000 employees respectively. The complex also includes a pharmaceutical plant with 1,200 employees and a diagnostic re-agent plant with over 2,000 employees. This has been a strategic planning driven project that is affecting a very significant organizational culture change. Historically, Abbott Laboratories has globally divided its corporation into individually managed companies or divisions. The project in Puerto Rico is bringing about alignment and integration in many core functions across division lines. As a first for Abbott, this should derive significant economies. This project is progressing extremely well and has the attention of Abbott Corporate in the Chicago area.

Nokia Mobile Phones

Strategic and Operational Planning consulting and training for the Quality Organization, Americas Region.

 


Strategic Planning


Navy Public Works Center in San Diego:

This organization provides broad support for all Navy bases in San Diego. After the initial strategic planning process with senior management and operational planning down through the various departments, the ongoing efforts continued for more than 3 years. These efforts included high involvement between management and the workforce as well as downsizing, streamlining, automating, de-bureaucratizing and developing more open communications.

Bell Communications Research:

This organization, which is roughly half of the old Bell Labs, had just a few years to move from a traditional technology research institute to a market-driven consulting firm. This effort involved a great deal of training. For almost 2 years, UA conducted strategic planning training for upper and middle management every 6-8 weeks. The intent was to develop a management cadre more capable of forging a strategic future. In addition, a number of internal staff were trained to be "new culture champions".

A fifty-year old, privately held food company sought strategic and operational planning assistance from UA. Incidentally, this was the first time for a formalized high-involvement planning process. This led to a continuum of work including training and coaching to foster the new culture. This engagement went on for approximately 3 years. The company's annual revenues are now over $1,000,000,000.00 per year.



Board Governance and Strategic Planning

University Associates has been engaged with a rapidly growing insurance company going for the past 5 years. This effort started at the Board of Director level and has, over time, moved down through the company to the employee team level. The Board work involved strategic planning and a new governance process. UA has trained and coached the Board as well as senior management in strategic and operational planning. We continue to train and coach senior management in a number of change management and team development efforts.
 


Clients

University Associates serves clients worldwide including Fortune and Global 100 firms, start-up businesses, local, state/provincial, and federal/national agencies. Industries include healthcare, telecommunications, manufacturing, education, utilities, aviation, transportation, and government, to name a few. SEE PARTIAL CLIENT LIST
 


Why Choose University Associates?

University Associates, Inc. brings together a blend of expertise that is not found in most consulting firms - our senior consultants have both strong instructor experience and real-world executive experience. They are leading experts in organizational development strategies and approaches.

UA is the leading expert in designing and delivering experiential training and consulting for adult professionals. From orchestrating large-scale change initiative to small-group interventions, UA partners with organizations to achieve results.

"University Associates provides superior quality consulting assistance, training services, and resource offerings to our clients. We assist individuals and groups who are committed to improving the effectiveness of their organizations. Through our consulting, training workshops, special programs, and extensive product offerings, we establish long-term, productive relationships with our clients. We are committed to our work making a positive difference in their organizations."

 

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