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Advanced Facilitation Skills
Click HERE for
Dates and Locations
To register call
1-520-322-6700
US$999
WHO SHOULD ATTEND
This program is for every facilitator, manager or team leader who must
facilitate results in groups, project teams or meetings. Basic
facilitation skills in new group start-up, meeting mechanics, and
group dynamics are recommended (see the briefing for Understanding &
Facilitating Effective Groups as an introductory course).
OVERVIEW
This workshop is intended to advance the skills of facilitators
actively engaged in maximizing people involvement and business
results. In our increasingly complex business communications,
individual and organizational dynamics are ever present and often
require the support of a skilled person to help people reach their
desired goals.
The effective facilitator plays many roles: catalyst, coordinator,
business partner and coach. The repertoire of interventions needs to
be broad and deep. The advanced facilitator must possess exceptional
interpersonal skills, keen observational skills, and the ability to
maintain a view of the large organizational picture while acting in
the moment with the immediate local issues.
As groups and teams make their way through the cultural and political
forces of change, there is a need for the skilled facilitator to help
people work with issues of power and politics, loyalty and commitment
challenges, ambiguity, and uncertainty. Helping groups steer the
course through sometimes turbulent waters is an important element of
successful facilitation.
LEARNING CONTENT AREAS
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Competency assessment via leader and group feedback and
self-assessment.
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The facilitator as coach: Coaching for performance with leaders and
individuals.
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Entry and contracting revisited.
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Facilitating politics and stakeholder issues.
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Using process tools for measuring, monitoring, and evaluating task
and relationship progress.
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Facilitating conflicts and difficult situations (helping group/team
members get to win-win outcomes).
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Thinking, designing and facilitating on one's feet.
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Bringing fun and play into work in order to capture the creativity
of group members.
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Preparing for the changing role of facilitator as the group or team
takes on it's own authority and accountability.
LEARNING OUTCOMES
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A competency model of facilitation including levels of excellence,
mastery and innovation.
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Recognize the difference between leading and facilitating.
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Re-balance the focus on task and relationship for more creative
results.
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Facilitate cooperation and communication in "sticky" situations.
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Enhanced skills in knowing when and how to intervene and encourage
group/team autonomy.
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Greater confidence in facilitating hidden agendas.
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Help groups and teams be more productive and energized.
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Increase the opportunity for alignment and ultimate success for both
team and organization.
PREREQUISITES
Prior attendance in UA's "Understanding & Facilitating Effective
Groups" is highly recommended.
Online Information Request Form
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